TAX RESOLUTION

Resolve tax issues. Not just flag them.

From IRS notices to installment plans. Instead analyzes the problem, evaluates options, and builds the response, including ability-to-pay, OIC, penalty abatement, and audit defense.

Instead resolution decision tree with recommended paths
RESOLUTION

Tax resolution is complex. The workflow shouldn't be.

Every notice has a right response. Instead analyzes transcripts, financial data, and the notice itself, then recommends the optimal path and builds the deliverable to support it.

HOW IT WORKS

Upload the notice. Get the resolution.

Upload the IRS notice, account transcripts, and client financial documents. The agent identifies the notice type, analyzes the underlying issue, evaluates all available resolution paths, and recommends the best approach. It then builds the supporting documentation. Forms, letters, and analysis, ready for filing.

Instead resolution workflow with notice analysis and path options
NOTICE ANALYSIS

The agent reads the notice so
your team skips to action.

Every notice type. Parsed and analyzed.

Notice identification

Recognizes CP2000, CP504, LT11, and dozens of other IRS notice types. Extracts key dates, amounts, and deadlines.

Transcript analysis

Pulls data from account transcripts to verify the IRS position. Identifies discrepancies between transcript and return.

Deadline tracking

Extracts response deadlines and calculates days remaining. Flags urgent notices that require immediate attention.

Issue categorization

Classifies the issue. Unreported income, math error, late filing, balance due. Routes to the right resolution path.

Prior history review

Checks for patterns. Repeated notices, prior installment agreements, previous penalty abatements. Uses history to inform strategy.

Response generation

Drafts the IRS response letter with supporting schedules, calculations, and documentation. Ready for practitioner review.

Instead Form 433-A analysis with income and expense sections
FORM 433-A

Complete 433-A workpapers. Automated.

The ability-to-pay analysis is the foundation of most resolution cases. Instead builds a complete Form 433-A workpaper from source documents, including bank statements, pay stubs, asset documentation, and expense records. National and local standards applied automatically. Ready for installment plans or OIC submission.

INSTALLMENT PLANS

Find the right payment plan. Automatically.

Every installment option evaluated. The right one recommended.

Guaranteed installment agreement

For balances under $10,000. The agent verifies eligibility and prepares Form 9465 with the minimum required monthly payment.

Streamlined installment agreement

For balances under $50,000. No financial disclosure required. The agent calculates the payment term and monthly amount.

Partial pay installment agreement

When the client can’t pay in full within the CSED. Based on 433-A analysis, the agent calculates an affordable monthly amount.

Payment plan comparison

Side-by-side comparison of all eligible installment options. Monthly amount, total paid, interest accrued, and time to resolution.

OFFER IN COMPROMISE

Know if an OIC will work before you file it.

The agent calculates the IRS reasonable collection potential (RCP) using the 433-A data, compares it to the total liability, and determines whether an Offer in Compromise is viable. If it is, the agent prepares the offer amount calculation, supporting narrative, and required forms. If it's not, it explains why and recommends alternatives.

Instead OIC evaluation with RCP calculation and viability assessment
RESOLUTION WORKFLOWS

Pre-built workflows for every resolution path.

Each workflow guides the agent from intake to deliverable.

Tax resolution decision tree

Analyzes transcripts, financial position, and statutes to recommend the optimal IRS resolution path. IA, PPIA, CNC, or OIC.

Ability-to-pay analysis (433-A)

Builds a complete IRS Form 433-A workpaper from source documents. RCP calculation, asset inventory, and IRS standards applied.

Offer in Compromise

Calculates reasonable collection potential, prepares the offer amount, and builds Form 656 with supporting narrative and documentation.

Installment agreement

Determines the right agreement type, prepares Form 9465, and calculates monthly payment amounts based on balance and financials.

Penalty abatement

Screens for first-time abatement, evaluates reasonable cause, and drafts the abatement request with supporting documentation.

Custom workflows

Your firm’s resolution process, codified. Describe your workflow and the agent builds it for every case.

PENALTY ABATEMENT

Build the case for penalty relief.

Reasonable cause. First-time abate. Statutory.

First-time abatement

Checks 3-year compliance history and prepares the FTA request. The most common, and most overlooked, relief option.

Reasonable cause

Analyzes the facts for reasonable cause criteria. Builds a supporting narrative letter with timeline and documentation.

Statutory exceptions

Identifies applicable statutory exceptions. Disaster relief, combat zone, IRS errors. Prepares the supporting claim.

Penalty calculation

Calculates the exact penalty amount at stake. Failure to file, failure to pay, accuracy, and estimated tax penalties.

File tax returns nationwide

First company in decades to receive approvals at every level of government.

Federal
IRS-approved
48+
State jurisdictions
Local
Supported
ALAlabama
AKAlaska
AZArizona
ARArkansas
CACalifornia
COColorado
CTConnecticut
DEDelaware
FLFlorida
GAGeorgia
HIHawaii
IDIdaho
ILIllinois
INIndiana
IAIowa
KSKansas
KYKentucky
LALouisiana
MEMaine
MDMaryland
MAMassachusetts
MIMichigan
MNMinnesota
MSMississippi
MOMissouri
MTMontana
NENebraska
NVNevada
NHNew Hampshire
NJNew Jersey
NMNew Mexico
NYNew York
NCNorth Carolina
NDNorth Dakota
OHOhio
OKOklahoma
OROregon
PAPennsylvania
RIRhode Island
SCSouth Carolina
SDSouth Dakota
TNTennessee
TXTexas
UTUtah
VTVermont
VAVirginia
WAWashington
WVWest Virginia
WIWisconsin
WYWyoming
AT SCALE

Resolution workflows that close cases.

From notice to resolution. Instead handles the analysis, builds the documentation, and recommends the path, so your team closes cases faster.

See tax resolution in action.

Upload a notice, run the resolution workflow, and see the analysis, recommended path, and supporting documentation.